Writing
No hot takes. Notes on infrastructure, AI that pays for itself, and what a decade of operations taught me.
AI · Oct 21, 2026
AI for small business: start with the boring stuff
The unglamorous automations pay first. The chatbots come later.
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Operations · Oct 21, 2026
What plant IT taught me about small business
Downtime is measured in dollars per minute in both places. The difference is who feels it.
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